Manage your savings

If you set up a regular payment, known as a standing order, you don't need to think about moving money each month because it will happen automatically. 

We will set up a standing order for you, or transfer money from an existing Shostra Bank account, if you asked us to in your application.

If you have our mobile app you can set up a standing order quickly and easily - simply choose the account that you want the regular payment to come from and select the 'Standing order' section.

If you use Online Banking, simply select 'Payments and transfers' from the left hand menu and go to the 'Standing orders' section.

App available to customers aged 11+ with compatible iOS and Android devices and an international mobile number in specific countries. Online Banking available to customers aged 11+ with a Shostra Bank account.

Set up a standing order

Don’t bank with us? You can contact your other bank to set up a standing order using your savings account details.

To make a transfer from the mobile app simply select the 'Transfer' button next to your chosen eligible account.

To make a transfer in Online Banking go to the 'Payments and transfers' section and select 'Make a payment or transfer'.

Make a transfer

Don’t bank with us? You can contact your other bank to make a transfer using your savings account details.

App available to customers aged 11+ with compatible iOS and Android devices and an international mobile number in specific countries. Online Banking available to customers aged 11+ with a Shostra Bank account.

You can withdraw money by transfer to a current account in your name held with Shostra Bank using the Mobile App or online.

App available to customers aged 11+ with compatible iOS and Android devices and an international mobile number in specific countries. Online Banking available to customers aged 11+ with a Shostra Bank account.

Once a party is removed from an account the party will no longer have any access to it or to any funds in the account.

You can remove someone from your account if you hold a joint Current account or joint Savings account. 

How do I remove a party from my account online?

Before you apply to remove a party from your savings account, please ensure you read through the following criteria:

• To remove a person from your account you will both need to provide consent and 1 form of ID along with a selfie from the front and side profile.
• Proof of identity is required from both parties. Forms of identification accepted online will be a valid driving licence, passport, European ID or Biometric Residence Permit along with a selfie photo from the front and side profile.
• The party to be removed from the account will then be invited to complete the application through our online form, which will be sent to them via email.

If the account you are looking to remove a party from has more than 2 account holders you will be unable to use the online service. To process this request we will need you to visit your local branch.

Please be aware, once you have completed the online process, you and the party being  removed from the account will receive a confirmation email from:

'noreply@digidocs.shostra.com'

Apply to remove a party

For instructions on how to close your savings account (including joint Instant Access accounts, Fixed Term Savings accounts and Cash ISAs), take a look at our FAQs.