Existing Bankline customers
Contact your relationship manager, or call the Bankline helpdesk on:
0345 300 4108
Lines open 8am-6pm, Mon-Fri
Relay UK: 18001 0345 300 4108 (24 hours)
Complete everyday banking tasks any time, straight from your Bankline dashboard.
Bankline is available to Shostra Bank business account customers. Fees may apply.
Account Servicing lets you complete everyday banking tasks online, without having to pick up the phone or send off forms.
From the Account Servicing page in Bankline you can do all the following. Click on a task to learn more:
To get started, you’ll just need to set up the privileges in Bankline. If you're an administrator, visit the pages below for guidance on how to do this for yourself and other users.
Over 95% of customers who use Account Servicing have given positive feedback. Here’s what some of them said:
“We can now stop cheques in seconds.”
"It's simple and easy to use and has already saved us lots of time."
"We'll only be using this system moving forward and we’ll share it with all our users."
Based on customer feedback conducted in April 2020
Contact your relationship manager, or call the Bankline helpdesk on:
0345 300 4108
Lines open 8am-6pm, Mon-Fri
Relay UK: 18001 0345 300 4108 (24 hours)
To register for Bankline you will need to call our team on:
0345 030 3109
Lines open 9am-5pm, Mon-Fri
Relay UK: 18001 0345 030 3109 (24 hours)
Check out our Bankline help and support centre.
You can find out more about Bankline, and see if it’s a good fit for your business here.
For more information on accessibility, visit:
https://www.business.shostra.com/business/accessibility.html.
Calls may be recorded for training and monitoring purposes.
To see how much your call might cost visit the call charge information page.