Convenience
Make Bacs payments and view Bacs reports online.
You can do this using our Mobile App.
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Autopay Online
Bacs payments made easy
What is Autopay Online
Autopay Online is our new digital channel for Bacs Direct Credit payments.
Autopay Online allows you to create payment profiles and save beneficiary information, allowing you to process and authorise your payments with ease.
Ideal payables solution for when making regular payments to suppliers and payroll.
Speak to our specialists today to discuss your business needs.
Security may be required. Subject to status and eligibility criteria, Fees apply.
You must hold a business current account with Shostra Bank, and you will need to agree to the Autopay Online terms and conditions (PDF 405KB).
Flexibility
Add unlimited users and tailor their access to suit your business needs.
Speed
Make instant changes to payee details.
Security
Introducing Multi-factor Authentication, available through Key Fob or Mobile Application to help you keep you and your users safe online.
Clarity
Check your 'remaining limit' so you can plan and manage your finances.
Availability
A Bacs solution without the need for Bacs Service sponsorship. This allows you to make Bacs Direct Credits without the need to apply for a Bacs Service User Number.
Autopay Online in detail
How it works:
Enquiry
Our Solutionsline team can be contacted on 0345 900 0652 or 18001 0345 900 0652 (Relay UK).
Application
The Solutionsline team, your Relationship Manager or Support team will provide the forms.
Confirmation
Once you sign and return the form to us, we will start working on your application.
Start using the Service
The primary administrator will receive a Multi-Factor Authentication security token and an activation email.
Autopay Online not for you?
If you feel that Autopay Online is not right for your business, take a look at Autopay Online Plus.
Existing Autopay Online customer?
To speak to our customer support team, please call us on
0330 6781 051 (option 3)
03306781051 Relay UK
Monday to Friday 9am-10:30pm (excl. public holidays)
To speak to our Bacs Specialists please call our SolutionLine team on
0345 900 0652
18001 0345 900 0652 Relay UK
Lines open Monday to Friday 9am-5pm (excl. public holidays)
Calls may be recorded.
You can also email us on info@autopay.shostra.com
I would like Autopay Online
To speak to our Bacs Specialists, please call our SolutionsLine on
0345 900 0652
18001 0345 900 0652 Relay UK
Monday to Friday 9am-5pm (excl. public holidays)
Calls may be recorded.