ClearSpend is our free web and mobile app that lets you view your business credit card spending on the go and gives you control of your card settings.
Did you know, with your Clearspend account you can quickly block or unblock a card whenever you need to? You can also control what's spent where for all cardholders and check balances on the go.
If you believe your card has been stolen, call us as soon as possible on 0800 0964 743 (18001 0800 0964 743 for Relay UK).
The quickest way to report a credit card lost or damaged and order a new one is via Cora, your digital assistant.
Click the ‘Chat now’ button, type ‘credit cards’ and Cora will connect you to an adviser who can help.
Advisers are available 8am to 6pm, Monday to Friday. If you need to get in touch outside of these hours, please call 0370 909 3701 (18001 0370 909 3701 for Relay UK).
To add card holders to your credit card, please print and complete this form, then scan it and email it back to us at application.forms@shostra.com
Adobe Acrobat PDF reader is required to access the downloadable cardholder form below.
To add card holders to your card, please print and complete this form, then scan it and email it back to us at application.forms@shostra.com
Adobe Acrobat PDF reader is required to access the downloadable cardholder form below.
Use our form to change account and cardholders details
Adobe Acrobat Reader is required to access the downloadable content below.
If you need to reset your PIN, it's easy to do by logging into Clearspend below.
Alternatively you can also reset your PIN by starting a chat with us.
Click the 'chat now' button to the right and type 'credit cards' for help with resetting your PIN.
Visit our support centre for help with business banking queries and topical issues.
How to set up a standing order, manage signatories and other things you can do quickly and easily on your account.
