Not everyone who applies for a loan meets the necessary criteria. There are a few reasons why we decline applications:
If we feel that the credit you’re applying for may not be affordable due to your income, living costs and existing borrowing.
If you have current or past credit repayment problems, for example you’ve been declared bankrupt, had credit arrears or defaults or court judgments made against you.
If you have not provided the information we need to assess your application such as your name and contact details, a signed credit agreement and identity information.
If you've applied for lending that would mean you've exceeded the number or value of credit products that our lending criteria allows one person to hold with us.
If you’ve not reached the minimum credit score needed or we feel your ability to repay what you have borrowed may be too risky for us to consider lending to you.
In some cases, our decision may not be due to information from a credit reference agency, but because of other details we find during the application process, for example – if you are under 18 or if your current account is in such a position that we couldn’t approve borrowing.