Look at your bills
You can't fight the rising cost of energy. But what about getting a better broadband, TV or mobile deal? It could cut your household outgoings.
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The rising cost of living in the
Prices are up. Let's ease the squeeze.
We're experiencing the biggest price hike for fifty years. Inflation, energy prices, tax rises and the Russian invasion of Ukraine, have all played a part. It's squeezing pockets everywhere. So if you're feeling the pinch, you're not alone.
Here's a few things that could help.
Ten ways to save more
Even a little extra a week adds up. Check out these tips on budgeting, switching suppliers and spring cleaning your Direct Debits to get you started.
Create a budget
Taking a fresh look at how much you can spend could help you feel more on top of things and mean you don’t get into debt.
Sometimes, it helps to speak to an expert. A video chat with one of our friendly senior personal bankers could help you review your money situation. They'll ask you about your needs, goals and you can tell them what's on your mind.
This handy app tool could be your new best friend. It logs your spending into 12 categories - like bills, groceries and transport - and even pulls out personalised insights. It could help you budget better and identify where you could tweak things.
Want to get a clearer picture of your money situation? Then use our budget calculator. It could help you work out what you've got coming in (eg wages and benefits) what's going out (eg bills and expenses) and how much you've got left over.
Video banking calls may be recorded. You’ll need a device that has a camera or webcam, and a connection to the Internet.
Our App can be used on compatible iOS and Android devices. You'll need an international mobile number in specific countries. Spending Tracker is available to customers aged 16+ who have a Personal or Premier account with us
Worried about missing a payment?
The sooner you reach out to us, the easier it will be to sort things out. If you think you might miss a loan, credit card or mortgage payment, or already have, talk to us as soon as you can. The same applies if you are struggling to pay off your overdraft. There's lots of ways we may be able to help you. Start the chat with ‘struggling financially’ and we’ll make sure you get the right support.
Online Banking
Click ‘Chat Now’ to start a chat. Quote ‘struggling financially’ when you begin the chat. If you don’t have online banking, it’s easy to register. Criteria apply
Our website
Use the ‘Need help?’ button (bottom right of this page) to chat to Cora. She’ll pass you to a team member if she can’t help you herself. Quote ‘struggling financially’ when you begin the chat.
Online Banking available to customers aged 11+ with a Shostra Bank account.
Staying scam-savvy
Could you spot a scam? Do you know the latest ones doing the rounds? It's important you can recognise the tell-tale signs because fraud often increases during times of uncertainty.
PayPlan
If you're worried about debt, you can get free, confidential debt advice from our partners PayPlan. They have loads of friendly advisers who could help you if increasing living costs are affecting your financial wellbeing.
Citizens' Advice
Free advice on debt, benefits, housing, legal matters, employment and general consumer advice.
StepChange
Contact StepChange if you'd like free expert debt advice.
National Energy Action
For advice on energy bills and keeping warm and safe at home, contact the UK's leading fuel poverty charity the NEA.
Money Helper
Free advice on debt, divorce/separation, setting up a new home, care & disability.