Feedback and complaints
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Contact us
Invoice Finance
Getting in contact by phone, email or post
Get in touch
Main switchboard: (Lines open 9am-5pm, Mon-Fri. Calls may be recorded.)
Call: 0345 300 4024
Email: invoice.finance@rbsif.co.uk
Existing customers
Customer Service:
Call: 0345 608 8022
FacFlow Support (Lines open 9am-5pm, Mon-Fri. Calls may be recorded.)
Call: 0345 300 3714
Make a complaint
If you’re unhappy with any aspect of our service, please tell us immediately. That way we can try to resolve the issue as quickly as possible. Rest assured, we take complaints extremely seriously.
