Search
Search
Overlay

Want help using our Mobile app or Online Banking?

Join a Digital Lesson and learn how to check your balance, make payments, manage your Direct Debits all from your home, plus much more. Criteria applies.

Sign up for a Digital Lesson
Ways to Bank

Viewing, downloading and printing statements

What can I do with my statements?

You can access up to 7 years of statement history, any time you like. 

I'd like to learn how…

Select your preferred way of doing it

Created with Sketch.
The quickest route

What you'll need

 

Access to Online Banking

Your step-by-step guide:

You can view and search for transactions and statements that go back 7 years using Online Banking (as long as your account has been open throughout that period).

  1. 01

    Log in to Online Banking

  2. 02

    Select 'Statements' from the main menu and then 'View, save and print PDF statements and certificates of interest (up to 7 years)' from the 'Your accounts' section

  3. 03

    Select the account you want the statement for, and then 'Next'

  4. 04

    From the list of available statements select the one you need to print, and then 'View Statement'

  5. 05

    Select 'Download Statement (PDF)' at the start of the page if you want an electronic copy too


Custom account transactions
 

You can now create a custom-made PDF of your account transactions with Online Banking, making it quick and easy to keep track of what you’re spending and with whom.

Create a list of your transactions from your account history by searching between dates of your choice, or by filtering by specific transaction types or company name – you can then create a PDF of it.

Online Banking available to customers aged 11+ with a Shostra Bank account.

What you'll need

 

Your Shostra Bank debit card

Your step-by-step guide:

If you need to order a statement going back more than 7 years you can order one by popping into your local branch.

  1. 01

    Head into a branch and bring your Shostra Bank card. To confirm your identity, we’ll ask you to enter your PIN

  2. 02

    We can help you find a particular transaction by looking back through your records

  3. 03

    We can order a copy to be sent in the post within 5-6 days of ordering it. There are no charges for ordering copies of statements however there is a £3 charge for historic statements